Customer Testimonials

 

 

Customer service and satisfaction is what Pool World is built on. We sincerely hope your experience with Pool World has been one of excellent customer service and satisfaction. We want to hear about your experience, BAD or GOOD. Of course we are hoping for the latter.

Your valuable feedback provides an opportunity for other customers and future customers to learn more about the services that Pool World has to offer; they get to learn about your great experience! We would love to hear any recommendations on how we can improve and provide you the best possible service. 

Pool World has joined multiple online review sites to choose from or you may select the yellow button "Click Here to submit your own" and this review will be posted here on our website.

 

Store Location
Valley
North
Central
Coeur d'Alene
Store Location
Valley
North
Central
Coeur d'Alene
Store Location
Valley
North
Central
Coeur d'Alene
 

 

 

 

 

Store Location
Valley
North
Central
Coeur d'Alene
Store Location
Valley
North
Central
Coeur d'Alene
Store Location
Valley
North
Central
Coeur d'Alene

 

 

 

 

Post a Review on Pool World

 

Posted: February 13, 2014
The staff at Pool World would have received 5 star rating but I believe you can always do something to improve your service & performance - furthermore, Dan, the North Store Manager must feel the same - his example through-out the process of purchase, set-up and delivery of our new hot tub and sauna was clearly aimed at our customer satisfaction. From the moment we walked into the store to the delivery and set-up at home, Dan and his staff made us feel as if we were their only customer, certainly we were made to feel we were a top priority. From start to finish, the North Store team performed with out exception. I also greatly appreciate, my many follow though questions, every time I come into store they are their to greet me and help me with my every inquiry. Thank You Pool World for making our spa and hot tub one of the most enjoyable parts of our lives. We certainly are enjoying being home!!!
Brian P.
Spokane, WA

Posted: July 27, 2013
All of my customer service encounters with Pool World have been of superior quality. Just had my hot tub moved from one house to another and was so pleased with the overall experience. RYAN and TIM were so professional, careful, accommodating, and friendly. Seems it's becoming more rare to find these qualities in customer service today. I was so thankful for their hard/careful work and pleasant demeanor, that I wanted to say something to show my appreciation. Thank you, and I love my hot tub!
alisa r.
spokane, WA

Posted: July 20, 2013
We have been using Pool World for 8 years. Lance has always provided above and beyond customer service when we are in the store asking questions. Both Grady and Casey are extremely helpful with product guidance based on water sample results. The service department has been very accommodating and conscientious on site when opening or closing our pool. When there are many choices for pool needs the fantastic personal service in addition to their products is what keeps us loyal! Keith and Kristen B.
Keith B.
Spokane Valley, WA

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